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Sales Agents - Head Office

Sales Agents - Head Office

Sales Agents


Location: Head Office - Langley
Status: Posting (Open)

It’s Great Being Awesome, Come Join Us!

Our Business: Men In Kilts Window Cleaning (yes, we clean windows in our kilts!)

Our Tag Line: No Peeking!!!

Our Mission: To bring smiles to the world, one kilt at a time!

The Opportunity: We are looking for friendly, energetic and confident Customer Service & Sales Agents to join our team at Men In Kilts Head Quarters, located in Langley, BC.

Our Call Centre Agents are valuable members of our dynamic team, providing exceptional customer service with a natural ability to build rapport with our clients while generating revenue by scheduling jobs from incoming calls. The successful candidates will be responsible for serving the needs of our clients located across North America.

Skills & Experience Required

Minimum 1-year customer service & sales experience

Proficient using MS Office programs (MS Word/Excel)

Minimum typing speed of 45 wpm

Responsibilities

  • Providing exceptional customer service to our customers and franchise owners
  • Scheduling appointments for new and repeat clients using our custom software, Kiltnet
  • Collecting accurate and detailed client information to dispatch jobs to our franchisees
  • Building rapport with our clients to understand and meet all of their service needs
  • Assist in resolving complaints, ensuring customer satisfaction

Skills/Qualities

  • Ability to follow processes, strong learning behaviors, with a strong attention to detail
  • Above all else, excellent organizational and communication skills
  • Positive demeanor, energetic, outgoing and fun
  • Natural ability to build rapport with internal and external customers
  • Confidence and initiative to learn and grow within the team dynamics
  • Ability to thrive and excel in a fun, fast paced team environment

The Schedule

Full time hours, up to 40 hours/week. Shift hours start as early as 5:00 AM and are scheduled as late as 5:00 PM, depending on a rotating scheduled, Monday through Saturday. Agents are expected to rotate working Saturdays. Shifts to be scheduled by Call Centre Team Lead.

Compensation

Training wage of $15.00/hour during our three-month training program. Earnings then include a base wage, plus commission and bonuses. Wages to be reviewed after 3 months.

To Apply

If you’re awesome, dedicated and fun – please apply!

Write “Customer Service & Sales Agent” in your subject line and attach a resume with a cover letter. In your cover letter include a summary of your admin and marketing experience, as well as why this position at Men In Kilts is meant for you!

We thank all applicants for their interest. Due to the large volume of applications received, only those most qualified for an interview will be contacted. No phone calls please.

In News: Our national franchise has been featured in Entrepreneur Magazine, MSNBC, Fox Business, Global & Global National TV, The National Post, City TV, CBC TV and many more media outlets. It’s great being awesome, come join us!

 

ONLINE APPLICATION


mailto:info@meninkilts.com

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Even more great reasons to choose MEN IN KILTS

What our amazing customers are saying!

  • Men in Kilts

    Thanks so much for the super job of power washing the driveway and sidewalks. They were so dirty and now they look new again. The technicians worked very hard, they were here on time, called to make sure I was home, and were very polite......read more
    | Dayton

  • ...read more
    | 4 Donato Dr Franklin ma 02038

  • Carpet and window cleaning

    Very pleased with both services. Men very pleasant and accommodating. Mark did the carpets beautifully. Both services were very quick. Will certainly recommend to friends...read more
    | 5924 84th St. NW, Calgary

  • Diane Lamoureux

    Had a pre-booked appointment for May 18th. 2 technicians arrived right on time and did a perfect job of all the exterior windows....read more
    | 7060 Edgemont Dr NW Calgary AB

  • Dave did our windows yesterday (15 May 2017). An excellent cleaning that left us totally satisfied. Will have done again in early fall....read more
    | Cochrane

  • Great job! Thanks Men in Kilts.

    Steve and Darryl my Men in Kilts team, arrived on time and got straight to work cleaning my windows in side and out, screens and all. They were most accommodating, very efficient and did an amazing job. I would recommend Men in Kilts to anyone.......read more
    | Calgary

  • Excellent job gutter cleaning

    Excellent job gutter cleaning. Excellent customer service. Answered all my questions....read more
    | Victoria

  • Great experience.

    Great experience. Peter arranged everything in an enthusiastic manner and is very eager to please hence I certainly recommend this company....read more
    | Victoria

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There are so many great reasons to choose MEN IN KILTS

Professional, Reliable Services…Guaranteed.

  • Trained & Insured TechniciansTrained & insured technicians
  • Integrity pricingIntegrity pricing
  • Our clean guaranteeOur clean guarantee
  • >Multi service discountsMulti service discounts
  • Locally owned and operatedLocally owned and operated
  • Free estimates by phoneFree estimates by phone, 6 days a week

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Customer Service: 1-800-777-5458

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Customer Service Hours:Monday to Friday: 8:00am - 5:00pm (pacific standard time)
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