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Sales Agents - Head Office

Sales Agents - Head Office

Sales Agents


Location: Head Office - Langley
Status: Posting (Open)

It’s Great Being Awesome, Come Join Us!

Our Business: Men In Kilts Window Cleaning (yes, we clean windows in our kilts!)

Our Tag Line: No Peeking!!!

Our Mission: To bring smiles to the world, one kilt at a time!

The Opportunity: We are looking for friendly, energetic and confident Customer Service & Sales Agents to join our team at Men In Kilts Head Quarters, located in Langley, BC.

Our Call Centre Agents are valuable members of our dynamic team, providing exceptional customer service with a natural ability to build rapport with our clients while generating revenue by scheduling jobs from incoming calls. The successful candidates will be responsible for serving the needs of our clients located across North America.

Skills & Experience Required

Minimum 1-year customer service & sales experience

Proficient using MS Office programs (MS Word/Excel)

Minimum typing speed of 45 wpm

Responsibilities

  • Providing exceptional customer service to our customers and franchise owners
  • Scheduling appointments for new and repeat clients using our custom software, Kiltnet
  • Collecting accurate and detailed client information to dispatch jobs to our franchisees
  • Building rapport with our clients to understand and meet all of their service needs
  • Assist in resolving complaints, ensuring customer satisfaction

Skills/Qualities

  • Ability to follow processes, strong learning behaviors, with a strong attention to detail
  • Above all else, excellent organizational and communication skills
  • Positive demeanor, energetic, outgoing and fun
  • Natural ability to build rapport with internal and external customers
  • Confidence and initiative to learn and grow within the team dynamics
  • Ability to thrive and excel in a fun, fast paced team environment

The Schedule

Full time hours, up to 40 hours/week. Shift hours start as early as 5:00 AM and are scheduled as late as 5:00 PM, depending on a rotating scheduled, Monday through Saturday. Agents are expected to rotate working Saturdays. Shifts to be scheduled by Call Centre Team Lead.

Compensation

Training wage of $15.00/hour during our three-month training program. Earnings then include a base wage, plus commission and bonuses. Wages to be reviewed after 3 months.

To Apply

If you’re awesome, dedicated and fun – please apply!

Write “Customer Service & Sales Agent” in your subject line and attach a resume with a cover letter. In your cover letter include a summary of your admin and marketing experience, as well as why this position at Men In Kilts is meant for you!

We thank all applicants for their interest. Due to the large volume of applications received, only those most qualified for an interview will be contacted. No phone calls please.

In News: Our national franchise has been featured in Entrepreneur Magazine, MSNBC, Fox Business, Global & Global National TV, The National Post, City TV, CBC TV and many more media outlets. It’s great being awesome, come join us!

 

ONLINE APPLICATION


mailto:info@meninkilts.com

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Even more great reasons to choose MEN IN KILTS

What our amazing customers are saying!

  • Excellent work

    Have had them do my windows a couple of times and clean my blinds once. They do excellent work and are very friendly....read more
    | Calgary

  • As good as ever!

    This is my sixth or seventh year with the company, and I have never been disappointed. Danny did a great job, very professional, efficient and courteous ! I love my clean windows inside and out, and the price was right, too. ...read more
    | 131 Cannell Pl. SW, Calgary

  • Happy Customer!

    Thank you to JB and Nelson, last week, for their professional work and friendly attitudes. They let me know the condition of my skylights outside (that they are quite scratched up) without me asking them, and put my coffee table that has a heavy glass......read more
    | Calgary

  • Sean and Brody just left..did a great job on my blinds. Very efficient and friendly! Will be using yoir service again....read more
    | Calgary AB

  • Awesome guys

    I was very pleased with my clean blinds! My blinds are sheer and the blinds are 20 years old and now they look new again ! They dusted my ledges on my high windows after cleaning those blinds too! Friendly men who took their time!!!...read more
    | Citadel NW

  • Very happy customer

    My experience with Men in Kilts was very pleasant and stress free, right from the booking through to the end, including some questions I had along the way. Their response time is prompt. They are professional. The guy I spoke to the day of the......read more
    | 2229 Stillingfleet Court, Kelowna, B.C.

  • Blind Cleaning

    Excellent. Pretty much on time. Work done with little or no need for my involvement. Price was very reasonable and included a $35 coupon. The job did not take long to do....read more
    | Woodands

  • Great Job

    Great job cleaning the gutters and the windows sparkle like new. Love the time that was spent getting every detail right. Would highly recommend your service to everyone. Thanks for a job well done...read more
    | Beaumont, Alberta

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There are so many great reasons to choose MEN IN KILTS

Professional, Reliable Services…Guaranteed.

  • Trained & Insured TechniciansTrained & insured technicians
  • Integrity pricingIntegrity pricing
  • Our clean guaranteeOur clean guarantee
  • >Multi service discountsMulti service discounts
  • Locally owned and operatedLocally owned and operated
  • Free estimates by phoneFree estimates by phone, 6 days a week

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Customer Service: 1-800-777-5458

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Customer Service Hours:Monday to Friday: 8:00am - 5:00pm
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