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Sales Agents - Head Office

Sales Agents - Head Office

Sales Agents


Location: Head Office - Surrey
Status: Posting (Open)

It’s Great Being Awesome, Come Join Us!

Our Business: Men In Kilts Window Cleaning (yes, we clean windows in our kilts!)

Our Tag Line: No Peeking!!!

Our Mission: To bring smiles to the world, one kilt at a time!

The Opportunity: We are looking for friendly, energetic and confident Customer Service & Sales Agents to join our team at Men In Kilts Head Quarters, located in Surrey, BC.

Our Call Centre Agents are valuable members of our dynamic team, providing exceptional customer service with a natural ability to build rapport with our clients while generating revenue by scheduling jobs from incoming calls. The successful candidates will be responsible for serving the needs of our clients located across North America.

Skills & Experience Required

Minimum 1-year customer service & sales experience

Proficient using MS Office programs (MS Word/Excel)

Minimum typing speed of 45 wpm

Responsibilities

  • Providing exceptional customer service to our customers and franchise owners
  • Scheduling appointments for new and repeat clients using our custom software, Kiltnet
  • Collecting accurate and detailed client information to dispatch jobs to our franchisees
  • Building rapport with our clients to understand and meet all of their service needs
  • Assist in resolving complaints, ensuring customer satisfaction

Skills/Qualities

  • Ability to follow processes, strong learning behaviors, with a strong attention to detail
  • Above all else, excellent organizational and communication skills
  • Positive demeanor, energetic, outgoing and fun
  • Natural ability to build rapport with internal and external customers
  • Confidence and initiative to learn and grow within the team dynamics
  • Ability to thrive and excel in a fun, fast paced team environment

The Schedule

Full time hours, up to 40 hours/week. Shift hours start as early as 5:00 AM and are scheduled as late as 5:00 PM, depending on a rotating scheduled, Monday through Saturday. Agents are expected to rotate working Saturdays. Shifts to be scheduled by Call Centre Team Lead.

Compensation

Training wage of $15.00/hour during our three-month training program. Earnings then include a base wage, plus commission and bonuses. Wages to be reviewed after 3 months.

To Apply

If you’re awesome, dedicated and fun – please apply!

Write “Customer Service & Sales Agent” in your subject line and attach a resume with a cover letter. In your cover letter include a summary of your admin and marketing experience, as well as why this position at Men In Kilts is meant for you!

We thank all applicants for their interest. Due to the large volume of applications received, only those most qualified for an interview will be contacted. No phone calls please.

In News: Our national franchise has been featured in Entrepreneur Magazine, MSNBC, Fox Business, Global & Global National TV, The National Post, City TV, CBC TV and many more media outlets. It’s great being awesome, come join us!

 

ONLINE APPLICATION


mailto:info@meninkilts.com

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Give the cleanest gift of all!

Gift Vouchers available!

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Call Now - 1-800-777-KILT (5458) or fill out the form below.
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Kilty!

Even more great reasons to choose MEN IN KILTS

What our amazing customers are saying!

  • The Klicks

    Awesome job, awesome gentlemen!! Both gentlemen were extremely professional and friendly. Thanks so much!...read more
    | West Kelowna

  • Had my windows cleaned today - interiors, exteriors, screens and tracks. The job done was excellent! Ben and Ryan were on-time (even slightly early), pleasant, courteous and ultra professional. Will absolutely call Men In Kilts again!!...read more
    | Waterloo, ON

  • Janet Campbell

    My husband already did a review, but I wanted to put in my two cents worth. Jannie & Sean were both so professional and did a wonderful job. But they were also such lovely people, fun to chat with. Two great representatives for your company.......read more
    | Courtenay

  • Neil Campbell

    The gutters were well cleaned. The two people who arrived were very courteous and very friendly I would refer this service to all who needed it. Just to let you know we didn't peek....read more
    | Courtenay

  • Fabulous service

    Loved the attention to detail, respect for our property, great sense of humour.Jan and Shane were meticulous, tidying up after themselves. Looking forward to having them back in the fall!...read more
    | Courtenay

  • I would highly recommend "Men In Kilts"Jim and team not only did a great job on the windows but wereprofessional, courteous, helpful and the charge was in line with the quote provided over the phone.This is the team I will be calling in the future!......read more
    | Guelph, ON

  • Arrived on time. Courteous and proficient.Windows inside/outside sparkle as does the glass on our deck.Totally recommend!!...read more
    | Nanaimo

  • Fast efficient and courtious. Will call again this fall....read more
    | West Kelowna

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There are so many great reasons to choose MEN IN KILTS

Professional, Reliable Services…Guaranteed.

  • Trained & Insured TechniciansTrained & insured technicians
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  • Our clean guaranteeOur clean guarantee
  • Locally owned and operatedLocally owned and operated
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Kilty!JOIN THE CLAN! Sign up for the Men In Kilts eNewsletter

SIGN UP

Subscribe to our mailing list

* indicates required

Give the cleanest gift of all!

Gift Vouchers available!

Click here to purchase a US Gift Voucher

Refer a Friend!

A $20 gift for your friends or family!

Click here to Refer a Friend!
Refer a Friend
Refer a Friend
A $20 gift for your friends or family!
Call Now - 1-800-777-KILT (5458) or fill out the form below.
Your Information

Your Friends Information



 Subscribe to the Men In Kilts Newsletter?
 

Customer Service: 1-800-777-5458

Professional, Reliable Service...Guaranteed.

Customer Service Hours:Monday to Friday: 8:00am - 5:00pm
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