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  • Our Men In Kilts Team

Sales Agents - Head Office

Sales Agents - Head Office

Sales Agents


Location: Head Office - Langley
Status: Posting (Open)

It’s Great Being Awesome, Come Join Us!

Our Business: Men In Kilts Window Cleaning (yes, we clean windows in our kilts!)

Our Tag Line: No Peeking!!!

Our Mission: To bring smiles to the world, one kilt at a time!

The Opportunity: We are looking for friendly, energetic and confident Customer Service & Sales Agents to join our team at Men In Kilts Head Quarters, located in Langley, BC.

Our Call Centre Agents are valuable members of our dynamic team, providing exceptional customer service with a natural ability to build rapport with our clients while generating revenue by scheduling jobs from incoming calls. The successful candidates will be responsible for serving the needs of our clients located across North America.

Skills & Experience Required

Minimum 1-year customer service & sales experience

Proficient using MS Office programs (MS Word/Excel)

Minimum typing speed of 45 wpm

Responsibilities

  • Providing exceptional customer service to our customers and franchise owners
  • Scheduling appointments for new and repeat clients using our custom software, Kiltnet
  • Collecting accurate and detailed client information to dispatch jobs to our franchisees
  • Building rapport with our clients to understand and meet all of their service needs
  • Assist in resolving complaints, ensuring customer satisfaction

Skills/Qualities

  • Ability to follow processes, strong learning behaviors, with a strong attention to detail
  • Above all else, excellent organizational and communication skills
  • Positive demeanor, energetic, outgoing and fun
  • Natural ability to build rapport with internal and external customers
  • Confidence and initiative to learn and grow within the team dynamics
  • Ability to thrive and excel in a fun, fast paced team environment

The Schedule

Full time hours, up to 40 hours/week. Shift hours start as early as 5:00 AM and are scheduled as late as 5:00 PM, depending on a rotating scheduled, Monday through Saturday. Agents are expected to rotate working Saturdays. Shifts to be scheduled by Call Centre Team Lead.

Compensation

Training wage of $15.00/hour during our three-month training program. Earnings then include a base wage, plus commission and bonuses. Wages to be reviewed after 3 months.

To Apply

If you’re awesome, dedicated and fun – please apply!

Write “Customer Service & Sales Agent” in your subject line and attach a resume with a cover letter. In your cover letter include a summary of your admin and marketing experience, as well as why this position at Men In Kilts is meant for you!

We thank all applicants for their interest. Due to the large volume of applications received, only those most qualified for an interview will be contacted. No phone calls please.

In News: Our national franchise has been featured in Entrepreneur Magazine, MSNBC, Fox Business, Global & Global National TV, The National Post, City TV, CBC TV and many more media outlets. It’s great being awesome, come join us!

 

ONLINE APPLICATION


mailto:info@meninkilts.com

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Even more great reasons to choose MEN IN KILTS

What our amazing customers are saying!

  • My windows were very dirty, and Joel discovered when I had my house painted last fall,the widows received a fine spray of grey paint. He removed it with a razor blade and my windows are beautifully clean. Thanks...read more
    | Regina

  • I am so happy you dropped your flier in my mailbox. From beginning to end it was a positive experience. I was able to get an immediate quote during an on-line chat, book a time, Chris arrived on time, did a wonderful job, all for......read more
    | walpole, ma

  • Great service

    I hadn't had my gutters done for over 5 years and attempted it myself with my son but gave up after about an hour. I decided to call Men in Kilts and they have very efficient and thorough service. Technician Spencer was such a pleasant......read more
    | Edmonton

  • Regina

    Just had my windows cleaned by Joel. Found out the reason they were so dirty was the house painters I hired last fall had sprayed the windows too? He did a great job .Very pleased...read more
    | Regina

  • Carpet Cleaning

    Mark did a great job on my carpets recently. He was professional and knowledgeable. I would recommend Men In Kilts for carpet cleaning!...read more
    | Airdrie

  • Wayne

    Cameron did an amazing job on our gutters, siding and windows. Will use them again and recommend them in a heartbeat. Great job, great people!!!!...read more
    | Russell, ON

  • BEST GUYS EVER!!

    Zach B and Cameron worked on our house in Sherwood park, Norcross Bay Crescent.Excellent guys, great work, will use them again!Thanks guys!...read more
    | Sherwood park

  • Ms

    Just had Keon & Barkley do a fantastic job on all my windows, inside and out.Very Friendly, Professinal and attention to detail.Love those guys in kilts, have never been disappointed with their service!Thank you, see ya in the spring!...read more
    | #1602- 1530 Bayside Ave. SW Airdrie AB

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There are so many great reasons to choose MEN IN KILTS

Professional, Reliable Services…Guaranteed.

  • Trained & Insured TechniciansTrained & insured technicians
  • Integrity pricingIntegrity pricing
  • Our clean guaranteeOur clean guarantee
  • >Multi service discountsMulti service discounts
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Customer Service: 1-800-777-5458

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Customer Service Hours:Monday to Friday: 8:00am - 5:00pm
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